Irbm Introduces Whatsapp Service & New Info Platform In Malaysia
Based on the HASiL Media Release dated 15 January 2026, the Inland Revenue Board of Malaysia (“IRBM”) has introduced two new digital services to enhance taxpayer communication and improve access to tax-related information.
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Overview of New Digital Services
The new services include an official WhatsApp notification channel and a new information search platform known as Tanya HAFY.
HASiL WhatsApp Service
With the introduction of the official WhatsApp notification, important information can now be conveyed to taxpayers via a one-way communication channel. Taxpayers will receive notifications on tax-related matters, payment reminders, notifications regarding tax arrears and tax compliance. These notifications will be sent to taxpayers whose mobile phone numbers are registered with the IRBM.
IRBM’s official WhatsApp profile is Lembaga Hasil Dalam Negeri Malaysia and the phone number is 03-8911 1000.
Tanya HAFY Information Platform
Tanya HAFY is a new inquiry platform introduced to facilitate access to tax information. This platform replaces the existing Tanya@HKC, which was previously accessible through HASiL’s official portal. Taxpayers can now search for information independently using Tanya HAFY, which provides a more systematic, relevant and efficient self-service experience.
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Conclusion
With the introduction of the above-mentioned services, taxpayers are encouraged to ensure that their mobile phone numbers information is up to date in MyTax portal to enable faster and more effective delivery of important tax information.
For further information, please visit the official website of the Inland Revenue Board of Malaysia at
https://www.hasil.gov.my/en
KAIZEN Group, together with its associate firms in Malaysia, can help the clients to perform these compliances formalities so as to maintain the Malaysia company in good standing. Please call and talk to our professional accountants in Kaizen for further clarification.
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