|
Q：
|
What is the express delivery business operation license?
|
|
A：
|
To operate express delivery business, one must obtain the express delivery business operation license in accordance with the law and accept the supervision and management of the postal administration department and other relevant departments. Without permission, no unit or individual may operate express delivery business.
|
|
Q：
|
What conditions are required to apply for a license to operate express delivery services?
|
|
A：
|
To apply for a license to operate express delivery services, the following conditions must be met:
-
Meet the conditions of an enterprise legal person;
-
For those operating within a province, autonomous region or municipality directly under the Central Government, the registered capital shall not be less than 500,000 RMB; for those operating across provinces, autonomous regions or municipalities directly under the Central Government, the registered capital shall not be less than 1 million RMB; and for those engaged in international express delivery business, the registered capital shall not be less than 2 million RMB.
-
Have service capabilities commensurate with the geographical scope of the applied business operation;
-
Have strict service quality management system and complete business operation standard;
-
Have a sound security system and measures;
-
Other conditions as prescribed by laws and administrative regulations.
|
|
Q：
|
What service capabilities are required to apply for a license to operate express delivery business?
|
|
A：
|
To apply for a license to operate express delivery business, the following service capabilities should be possessed:
-
The service network suitable for the geographical scope and business scope of the application business and the delivery capacity of letters, parcels, printed matter and other mailing items (hereinafter referred to as express items);
-
Be capable of providing business consultation, telephone inquiry and Internet information inquiry services for express delivery;
-
For those who receive, send or deliver express items, there shall be venues or facilities commensurate with the geographical and business scope of the applied operation;
-
For those who operate express delivery services through the Internet or other information networks, they should have information processing capabilities commensurate with the geographical and business scope of the applied operation, and be able to retain express delivery service information for no less than three years.
-
For the sorting, sealing, storage, exchange, transfer and other processing of express items, there shall be a closed and appropriately sized processing site, equipped with corresponding facilities, and in compliance with the requirements of the postal administration department and the national security authority for performing their duties in accordance with the law.
|
|
Q：
|
What service quality management systems and business operation norms are required to apply for a license to operate express delivery services?
|
|
A：
|
To apply for a license to operate express delivery business, the following service quality management systems and business operation norms should be in place:
-
Public management system of service commitment such as service type, service time limit and service price;
-
Management systems such as complaint acceptance methods and compensation methods;
-
Operation norms for business inquiries, collection and delivery, sorting, and delivery, etc.
|
|
Q：
|
What security guarantee systems and measures are required to apply for a license to operate express delivery services?
|
|
A：
|
To apply for a license to operate express delivery business, based on the business scope applied for, the following security guarantee systems and measures should be in place:
-
Security guarantee systems for employees' safety, user information security, etc.;
-
Emergency response Plan for Unexpected Incidents;
-
Systems such as inspection upon receipt and delivery and real-name receipt and delivery;
-
Express delivery security inspection system;
-
Be equipped with monitoring, security inspection and other equipment and facilities that comply with national regulations;
-
Equipped with a unified computer management system, it is configured with data interfaces that comply with the regulations of the postal administration department and can provide relevant data for express delivery services.
-
Technical measures for monitoring and recording the operating status of the computer management system;
-
Backup and encryption measures for express delivery service information data.
|
FAQ
