Q：
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Is it necessary to use one’s own bank card account for annual tax refund?
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A：
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In order to ensure the safety of funds, it is necessary to use one’s own bank card account to apply for a tax refund.
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Q：
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What conditions that bank cards need to meet to receive tax refunds?
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A：
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The bank card must be opened by the taxpayer with a bank within China;
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To ensure successful tax refund, it is recommended to fill in a Type I account;
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Before receiving the tax refund, please keep your bank card in a normal working state. If the bank card account is in a state of cancellation, loss reporting, non-activation, limited receipt and payment, freezing, etc., it may affect the receipt of tax refunds.
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Q：
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What should I do if the tax refund progress shows "National Treasury Refund Failed"?
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A：
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In this case, please pay attention to whether the bank card account applying for tax refund is your own account, and whether the account is in a state of cancellation, loss reporting, freezing, non-activation, and limited receipt and payment. If encountering such a situation, it is necessary to fill in the qualified bank card account and submit a tax refund application.
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Q：
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The amount of supplementary tax is relatively large, and the system prompts that it exceeds the payment limit. What should be done?
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A：
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This situation usually occurs because the bank card has set an online payment limit, and you need to contact the issuing bank to adjust the relevant settings.
In addition, taxes can also be paid in installments. That is, after the declaration is completed, you can click the "Partial Payment" button next to the payment amount on the "Confirm Tax Payment Amount Page", and enter the payment amount in the pop-up prompt box to achieve installment tax payment. It should be noted that all taxes need to be paid before the end of the statutory settlement period on June 30th, otherwise there will be a late fee.
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Q：
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How to determine the success of tax supplementation?
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A：
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The system will generate tax payment records. You can use the mobile personal income tax app and the natural person electronic tax bureau website（ https://etax.chinatax.gov.cn ）, inquire about tax payment status from the competent tax authority, tax service department, etc.
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FAQ
